Posts by John Schott
- November 5 - Update on Surcharge Settlement
- October 22 - Quick Hits: QR Codes, Doxo, PCI DSS 3.0
- September 24 - Can’t Make Heads or Tails of Your Credit Card Processing Statements? You’re Not Alone
- April 18 - Follow-up to “Beyond Green Messaging” Post
- February 18 - What Goes Around Comes Around – IVR / Phone Payments Resurging
- January 16 - Will the new surcharge class-action settlement impact utilities?
- October 12 - The way to higher paperless adoption? Get inside your customer’s head.
- August 9 - Reach out and touch someone…the importance of proactive outbound communication.
- July 1 - Ever wondered what would happen if you got rid of convenience fees?
- May 15 - Lead Customers Down a Path of Paperless Billing and Payments
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