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White Paper: 12 Essentials for Successful Utility e-Billing & e-Payment Programs

Posted April 10, 2012 by John Schott

Despite significant investment, utilities still aren’t seeing the desired customer adoption and savings from their electronic billing and payment initiatives. This white paper focuses on the reasons for these shortcomings and presents 12 essentials for utilities to consider as they work towards greater adoption rates, streamlined operations and better cost‐efficiencies.

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One Response to “White Paper: 12 Essentials for Successful Utility e-Billing & e-Payment Programs”

  1. [...] electronic billing and see significant cost savings and streamlined operations. Utilities need to have a strong electronic billing program in place to build on this momentum and take advantage of the growing enthusiasm among their [...]

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